Shipping Policy – By Chamini

Processing time:
Orders are usually processed within 4-10 business days.
During busy periods, processing may take slightly longer.

Shipping time:
Shipping times depend on the destination and the shipping method selected at checkout.
Estimated delivery times:

• Within the EU: 4–7 business days

• International: 7–21 business days

Please note that delivery times may vary due to customs processing, carrier delays, or public holidays.

Shipping costs:
Shipping costs are calculated at checkout based on your location and order weight.

Customs & import taxes:
Buyers are responsible for any customs duties, import taxes, or additional charges that may apply when the package arrives in their country.
We are not responsible for delays caused by customs.

Order tracking:
Once your order has been shipped, you will receive a tracking number by email (if tracking is available for your chosen shipping method).

Wrong or incomplete address:
Please make sure that your shipping address is correct.
If a package is returned due to an incorrect or incomplete address, the buyer is responsible for reshipping costs.

Lost or delayed packages:
We cannot be held responsible for packages delayed or lost by the carrier.
If your package is delayed, please contact the shipping provider first.

Returns due to shipping issues:
If your package arrives damaged, please contact us at bychamini@gmail.com within 48 hours, including photos of the packaging and the item.